
Our quality control department audits uniform orders three times per week.
Our order fulfillment department consistently achieves perfect audits.
Despite this, if you receive an order containing an error, we will promptly
ship the
correct uniform merchandise to you at no additional charge.
Our mission is to ensure that every customer experience with our company
is positive. Every experience. Every customer. We employ the most qualified
customer service people in the uniform industry. National uniform programs
are handled by a customer service team of seasoned professionals specially dedicated
to your account.
Your Feedback Counts!
You will receive a customer comment card with every order. This card is
postage paid and gives us a chance to see how we’re doing in important
areas such as:
- Order Accuracy
- Order Quality
- Order Timeliness
- Customer Service
- Overall Ratings
© HPI Direct 2012 All Rights Reserved, Patent Pending.
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