E-COMMERCE INITIATIVE

Image First Professional Apparel has embarked on the most aggressive internet development project in the uniform and corporate apparel industry. The Image First web site contains in excess of 1,000 apparel items. Very soon the site will contain over 7,000 items. In addition to the largest selection of corporate wearables and uniforms on line, the Image First site also offer customers unique capabilities not found on any other sites offering uniforms and corporate wearables. Outlined below are the features that make the Image First site truly unique to the industry and a real asset to its users.

• Choice: Customers can choose from the largest selection of name brand products anywhere.
• Ease of Use: Multiple search criteria are used to enable customers to identify and select the item that meets their exact requirements.
• Control: Managed employee accounting and database capabilities including dollar or product allotments and full access to all purchasing history.
• Value: Customer specific volume discounts are applied to every item in the online catalog and are confirmed via use of "My Image First File" and "My Image First Store".
• Ensuring a Truly Positive Purchasing Experience: The site has been designed in a manner that ensures ease of use. In addition, every customer is assigned a professional inside sales person who reviews every order prior to processing and is specially trained on the needs of each customer's account. This person is also available by phone to answer questions. The inside sales person's telephone number is listed on every "My Image First Store" site to ensure accessibility.
• Features: These are some of the specifically designed features of the Image First Web Site.
• Product Selection: As stated earlier, product selection at this site is by far the most extensive in the industry. Brand names such as Dickies, Carhartt, Hanes, Champion, Walls, Wrangler, Outerbanks, Lee, Munsingwear, Russell, Hartwell, and Edwards are among those offered. The initial offering will exceed more than 1,000 products. This number will continue to grow and is expected to reach 8,000 items by the end of 2001.
• Multiple Search Criteria: As many as four search criteria can be used at one time in order to locate products in the online catalog. Search criteria include color, price, fabric type, fabric blend, industry use, product feature and availability.
• My Image First Store: We can create uniform stores for our customers that we refer to as "My Image First Stores". These custom sites have unique addresses and are password protected. Each site contains only those items specified by the customer and reflects pre-negotiated corporate discounts. In addition, these sites are dynamic, allowing for instant changes in the product selection. Any new products automatically reflect pre-negotiated corporate discounts. If desired, customers may allow their employees to order from this site and pay with personal credit cards.
• My Image First File: This area of the site allows the corporate buyer responsible for purchasing apparel a number of additional features at his or her disposal. These features include instant price quotes, four click reorder of previously used products, product usage history, access to previous price quotes, and transmission of custom logo information.
• Managed Employee Accounting: This feature allows the client to create and maintain a database of employees. These employees are then able to place individual orders based on a dollar allotment or garment quantity. If the employee exceeds this allotment they are then able to pay for the difference by personal means i.e. credit card or check.. This information is then stored so the buyer at any time can recall all purchasing history.
• Personal Attention: As mentioned earlier, every Image First customer is assigned a professional inside salesperson who manages their account. This person reviews each order before it is processed and is also available to answer any questions or address any problems directly with the customer. The inside sales staff take ownership of their accounts and offer an extremely high level of value added service.
• Instant Order Tracking: Tracking numbers for all shipped orders are accessible on the web site.
• Order Confirmation and Tracking: All orders received are confirmed via email. In addition, orders not shipped are trackable through the web site.
• Cataloging of Approved Corporate Logos: Customers have access to an online catalog of approved corporate logos used for corporate wearables. Specifications for these logos such as color, location, and size are listed. Only the customer will have access to view logos.

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Minimum of 36 pieces required for customized orders
We do not accept overseas orders

© ImageFIRST Professional Apparel 2008
All Rights Reserved, Patent Pending.

Image FIRST Professional Apparel is not affiliated or connected in any way with
ImageFIRST TA and ImageFIRST Healthcare Laundry or Healthcare Laundry Franchise Systems.

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